Watch Services

Gem Bijou has a watch technician allocated to undertake watch maintenance and repairs. These are the watch services that we offer in store.

• Prestige watch servicing.
• Maintenance and repair.
• Water resistance testing.
• Watch bracelet repair and alteration.
• Battery replacement and testing while you wait.
• 12 month guarantee for work carried out by our technician(some exceptions may apply)

Simply take your item to Gem Bijou, and our staff will give you a verbal estimate and an approximate time frame. If the watchmaker, after examining the movement, decides more work is needed a further estimate will be sent to you.

During a full service your watch will be completely stripped and all components cleaned, and worn parts replaced. The components are then re-assembled, lubricated and all functions tested, regulated and sealed back into the ultrasonically cleaned case. Testing takes place over a 5 day period where timekeeping, positional error regulation and power reserves are tested.

If you would like your watch to be sent to the manufacturer for maintenance, you must request this when leaving your watch with us.